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Privacy Policy
This policy explains what personal data Hostamor (a service of Per Strandberg LLC) collects, why, who we share it with, and your rights.
What we collect
- Account details: your email address and password. Passwords are stored only as salted hashes; we cannot read them.
- Billing and registrant details: name, phone number, street address, city, country and postal code you enter at checkout, and the domain your services are for.
- Orders: what you bought, prices, currency, payment status and dates.
- Messages: what you send us through the contact form.
- Technical data: your IP address and approximate country (used to show prices in your currency and the right language), and, if analytics is on, how you use the site (see below).
We do not receive or store your card number. Card payments go directly to Stripe.
Why we use it
- To create and run your account, take payment, register your domains and set up your services.
- To meet the rules of ICANN and domain registries, which require registrant contact details.
- To answer your messages and send you order and service emails.
- To keep the site secure: limiting sign-in attempts, detecting automated abuse and fraud.
- To understand which pages are useful and improve the site (analytics, with consent where the law requires it).
Who we share it with
We share only what each provider needs to do its job:
- ResellerClub and the domain registries, to register domains and provide services. Domain registrant details are processed under ICANN rules and may appear in registration data services.
- Stripe, to take card payments and prevent fraud.
- Google Cloud (Firebase), which stores account and order data.
- Vercel, which hosts the website and checks requests for automated bots.
- Google Analytics, which measures visits (see below).
- Have I Been Pwned: when you choose a password we check whether it appears in known data breaches. Only the first five characters of a one-way hash are sent, never the password.
- Suppliers of the service you bought (Titan, Google Workspace, certificate authorities, SiteLock), to set it up.
- Authorities, when the law requires it.
We do not sell your personal data.
Analytics
We use Google Analytics to count visits and see which pages and steps work, including the country, the site language and the pages viewed. If you are in the European Economic Area, the United Kingdom or Switzerland, analytics cookies are used only after you accept them in the banner, and you can change your mind by clearing your browser data. Details are in our Cookie Policy.
International transfers
Our providers store and process data in the United States and other countries. Where the law requires it, these transfers rely on the providers' standard safeguards, such as Standard Contractual Clauses.
How long we keep it
We keep account and order records while your account is open and for as long as needed for tax, accounting and legal reasons afterwards. Contact messages are kept for as long as needed to deal with them. Domain registrant records are kept as the registry rules require.
Your rights
Depending on where you live (for example under the GDPR in Europe or the CCPA in California), you can ask to access, correct, delete or export your data, object to or restrict some uses, and withdraw consent. Email support@hostamor.com and we will answer within one month. You can also complain to your local data protection authority.
Children
Our services are not meant for children, and we do not knowingly collect data from anyone under 16.
Contact
Per Strandberg LLC, via support@hostamor.com or our contact page.