Terms of Service

These terms apply when you use www.hostamor.com or buy anything from Hostamor. Hostamor is a service of Per Strandberg LLC ("we", "us"). By creating an account or placing an order you agree to them.

What we provide

Hostamor sells domain name registration, shared web hosting, VPS hosting, business email (Titan), Google Workspace, SSL certificates and SiteLock website security. These services are supplied through our wholesale partner ResellerClub and the companies behind each product (domain registries, Titan, Google, certificate authorities and SiteLock). Each service is described on its product page, and the specifications shown there are what you buy.

Your account

• Give accurate details, keep them up to date, and keep your password secret. You are responsible for everything done through your account.
• You must be at least 18, or the age of majority where you live, to buy from us.
• Tell us straight away at support@hostamor.com if you think someone else has accessed your account.

Orders, prices and payment

• Prices are set in Pakistani rupees and shown, and charged, in the currency we display to you at checkout. The amount on the payment page is the amount you pay.
• Services are paid upfront for the period you choose. The renewal price for each service is shown in your cart before you pay.
• Card payments are processed by Stripe. We never see or store your full card details. Your bank may ask you to confirm the payment (3D Secure).
• An order is accepted when payment succeeds. We may refuse or cancel an order, with a full refund, if we suspect fraud, if a domain turns out to be unavailable, or if a service cannot be provided.

Setting up services

After payment we register your domains and set up your services. Some services are set up by our team rather than instantly; we will email you the access details when each one is ready. Domain registrations are complete only when the registry confirms them.

Domain names

• Domain registrations are subject to the rules of ICANN and of each registry, and to the registrar terms of ResellerClub, which you accept when a domain is registered for you.
• The contact details you give at checkout become the domain's registrant (WHOIS) contact and must be accurate. ICANN requires you to confirm the registrant email address; a domain can be suspended if it is not confirmed.
• A domain is yours for the period you paid for. If it is not renewed before it expires, it can be suspended and later released for anyone to register.

Acceptable use

You must not use any Hostamor service to:

• send spam or bulk unsolicited email;
• host or link to phishing pages, malware, or anything that tries to steal credentials or money;
• infringe copyright, trademarks or other rights;
• host content that is illegal where it is hosted or where you are, including child sexual abuse material;
• attack, scan or overload other systems, or try to get around our security.

We may suspend or terminate a service, without refund, if it is used in any of these ways, and we may report it to the relevant authorities.

Renewals and cancellation

You can cancel a service at any time; it will then not renew. What you can get back when you cancel is set out in our Refund Policy.

Availability and liability

We work to keep every service running, but we do not promise that services will be uninterrupted or error free, and parts of them are run by our suppliers. As far as the law allows, our total liability for any claim is limited to the amount you paid us for the affected service in the 12 months before the claim, and we are not liable for indirect losses such as lost profits or lost data. Keep your own backups. Nothing in these terms limits rights you have under consumer law that cannot be excluded.

Changes

We may update these terms. The date at the top shows the latest version. Changes apply to orders placed after they are published.

Contact

Questions about these terms: support@hostamor.com or our contact page.